Do you offer remote IT support or do you have to come on-site?

Both. Most issues are resolved remotely within the same day, which is faster and less disruptive. When something needs hands on it, we come on-site. You get the same support either way.

Can you help with Microsoft 365 setup and management?

Yes. We set up and manage Microsoft 365 for businesses, including email, Teams, SharePoint, OneDrive, and security settings like multi-factor authentication. We also handle licencing so you're not paying for seats you don't need.

What happens when something breaks and we need help quickly?

You call or message us directly. No ticket queues or call centres. We aim to respond fast and get the issue resolved the same day where possible. For critical issues we treat them as urgent.

Can you support our team if they work from home or across multiple locations?

Yes. We support remote staff and multi-site teams through remote access tools, cloud-based systems, and on-site visits where needed. Your team gets the same level of support wherever they are working from.

Do you help set up new computers and onboard new staff?

Yes. We can advise on hardware, source equipment, set it up with the right software and security settings, and make sure new staff are ready to work from day one. We also help offboard leavers securely.

IT support that keeps work moving

Computers, email, cloud, and someone who actually picks up. We keep Auckland businesses running so you can stop thinking about the tech and get on with the work.

Hardware & Software

Computer Support

Windows, Mac, printers, slow machines, software that refuses to behave. We sort it without the jargon, and we don’t leave until your team can actually get on with their day.

Windows and Mac troubleshooting and tune-ups
Software installs, licensing, and updates managed properly
Printer, scanner, and peripheral setup and support
New device setup and migration from old hardware
User account setup and permissions
Antivirus and basic security tools configured correctly
Advice on hardware purchases before you spend the money
Staff training on the tools they actually use

Email and cloud support for Auckland businesses

Microsoft 365 & Cloud

Email & Cloud Support

Email that lands where it should, cloud storage that syncs without drama, and Microsoft 365 set up the way your team actually works. We handle the setup so new staff can hit the ground running on day one.

Microsoft 365 setup, licensing, and ongoing management
Email migration without losing history or contacts
SharePoint and OneDrive configured for your workflows
Two-factor authentication and account security
Cloud backup so you’re covered when things go wrong
Spam filtering and email security settings
Shared mailboxes, calendars, and distribution lists
Onboarding documentation so new staff hit the ground running

Remote and on-site IT support for Auckland businesses

Helpdesk & On-site

Remote & On-site Help

When something breaks, you get one number to call. We fix what we can remotely in minutes, and we come to you when the job needs hands on the machine. No ticket queue runaround.

Remote support for issues we can fix without being there
On-site visits for hardware, cabling, and hands-on problems
VPN setup and remote access so your team can work anywhere
Email, app, and login issues that block the working day
New desk setups and office moves handled properly
One point of contact instead of chasing multiple vendors
Proactive check-ins for clients who want them
Clear communication so you always know what’s happening

Get in touch

Let’s talk about your IT

Tell us about your team, what’s slowing you down, and what you’d like to fix first. We’ll come back with a clear plan and a straight quote. No obligation.

Phone 09 524 8886

Email hello@techgarage.co.nz

We usually reply within a few hours.